How to book an appointment

Call us between 9 a.m. and 5 p.m., Monday to Friday, on 0870 609 1540. You will be asked what part of the country you live in so we can advise you of our nearest location. Alternatively, you can look on our map and choose the site you prefer before you call us.

We generally aim to offer an appointment within a maximum of ten days, although this varies according to the demand from week to week. We usually run appointments during office hours, Monday to Friday.

We will tell you what appointments are available at your preferred location and can also suggest alternative appointments at other locations if necessary. Once you are able to confirm the appointment we will take the payment by credit card or debit card at the time of the booking and enter this as a definite appointment.

You will need to have your postcode and full address available and we will ask you for a telephone number in case we need to call you about any changes to the arrangement. You can give us a mobile number, a home number, or a work number - whichever is the best to reach you.

We will send you a letter confirming the arrangements and confirming your payment and will also send you directions. Please remember that if the appointment is at very short notice, you won't get your letter in time, so you will need to have pen and paper ready in case we need to give you the directions over the phone.
We are an independent company and are not financially connected with any HGV training schools.

Photographic identification

Remember, you need to bring photographic identification such as a passport or photo driving licence to your appointment. If you do not do so the examination may be cancelled and you may lose your money.